Care guide
Understanding care, step by step
Care levels, care essentials, applications and deadlines: we explain the most important topics in plain language — without the bureaucratic jargon.
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Care level
Care allowance: how much you get and what to bear in mind
How much care allowance is paid for care levels 2 to 5, who is entitled and what obligations apply? All the key facts on Section 37 SGB XI.
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Benefits
Short-term care: temporary care in a care home when things aren't possible at home
Short-term care under Section 42 SGB XI: who is entitled, how long it lasts and how the combined annual amount works. Explained calmly and clearly.
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Benefits
Respite care: who takes over if you are ever unable to provide care yourself?
You provide care at home and fall ill or need a holiday? How respite care under Section 39 SGB XI helps and how to claim reimbursement.
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Benefits
Relief amount: €131 a month that often goes unused
From care level 1 you are entitled to up to €131 a month. What you may use the money for, why no application is needed and how reimbursement works.
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Care policy
Care Structure Commission: what the planned care reform means for family carers
The Federal Government has set up a Care Structure Commission. What this means for families and why your current entitlements continue to apply.
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Care level
Applying for a care level: how the procedure works
From the informal application to your care insurance fund, through the visit from the Medical Service, to the decision: what you should prepare and which deadlines apply.
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Care essentials
Consumable care essentials: making good use of €42 a month
From care level 1 you are entitled to consumable care essentials every month. Which products are included, who submits the application and what to watch out for.
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Care at home
Organising care at home: relief for family carers
Care changes family life. How to share out the tasks, make use of support from the care insurance fund, and not lose sight of yourself in the process.
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Care level
Care level refused: how to appeal properly
A rejection is not a final decision. Which deadline applies, what belongs in your appeal and how to check the assessment report.
Our services
Would you rather talk than read?
We answer your questions about care levels and care essentials over the phone — free of charge and with no obligation.