From care level 1 you are entitled to monthly care essentials worth up to €504 a year, as well as home emergency call solutions. We also support you with care level applications, appeals and upgrades.
The application takes about five minutes. No prescription, no contract commitment, no co-payment.
In this video, we explain how the application works and what's inside your care box.
You put together the box from consumables you actually need. We take care of everything else.
Disposable gloves, face masks, protective aprons, finger cots, bed pads, hand and surface disinfectant.
We supply tested, branded products. If something doesn't suit you, we'll exchange or take it back.
You can change what's in your box at any time as your care needs change.
We apply for cost coverage with your care insurance and bill them directly. You won't receive an invoice.
Delivered to your home via DHL GoGreen. The first delivery goes out only after approval.
No minimum term. You can pause, adjust, or end delivery at any time, informally by phone or email.
All you need is your care level and the name of your care insurance provider.
Put together what you actually use each month in our online form.
Care level, care insurance provider, and delivery address. It takes no more than five minutes.
Once your insurer approves it, we deliver to your address every month at no extra cost.
Available in addition to your care box
Automatically detects falls and opens a voice connection at the touch of a button, at home and on the go.
Free for policyholders with a care level, no co-payment, incl. 19% VAT.
I feel safer knowing he's wearing the bracelet.
My husband has early-stage dementia. He likes working in the garden, so the fall detection convinced me, as did the emergency location tracking. Communication between the bracelet and the phone is good enough.
Ordering was quick and straightforward.
The product is well made, unobtrusive, and easy to use. The instructions were easy to follow, and questions were answered clearly on the phone. Another family member now wears a bracelet too.
Easy to handle for wearers and family alike.
It's very easy for my grandfather to use. The call quality isn't quite as good as on a phone, but it's good enough. The location tracking and coordination between emergency contacts in the app work great.
All reviews are collected and verified independently by Trusted Shops.
Our services
We handle the correspondence with your care insurance fund, prepare the paperwork and guide you through the entire procedure — free of charge for you as an insured person.
Our services
We offer certified online care courses under § 45 SGB XI: video courses on care techniques, a care level calculator and support with your application — free for those with statutory insurance.
We'll clarify whether you're entitled to the box and what should go in it over the phone in just a few minutes. This also applies to family members handling it on someone else's behalf.
We'll get back to you within one business day. We use your details solely for this consultation.
